Every other week there was something else that they needed. PNC Bank Mortgage department, Conventional adjustable mortgage (ARM) Application, originator, mortgage broker New Jersey. We did not have 20% equity at the time so we were required to pay PMI on it which is a 1/2 of a percent on the balance. Conventional adjustable mortgage (ARM) Application, originator, mortgage broker . No we pay about the mortgage payment. I am a real estate agent in the Tampa Bay, FL area. Finally I learned the title company which is owned by PNC wanted me to pay at closing 2 months homeowners insurance payments AND my Winter property taxes. As I said before, I am a real estate agent. they suck. I dealt directly (barely) with two PNC employees who were both in different states, one in Florida and the other in Ohio. It got old, so you lost a 4 year customer. Review #950246 is a subjective opinion of poster. We did AND I copied everything they asked for for MY OWN records.This file has now escalated to a … Review #852123 is a subjective opinion of poster. It starts with a one-on-one Cash Flow Conversation to learn about you and your business in order to create a comprehensive banking relationship that can help you achieve your business and personal goals — by giving you the ability to effectively and continuously make the best use of your cash flow. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. United States: Tweet : Consumer complaints and reviews about PNC Bank: fawbc Send email : Apr 4, 2020 covid-19. A single family home for which I was responsible for ALL maintenance. Hello, I 'm in the process of purchasing a home in NJ and reached out to PNC Mortgage to secure financing. In this instance, my client was purchasing a townhome and decided she would use PNC for the mortgage, as they are who she banks with. All was moving along and it was just waiting for underwriting. A link has directed you to this review. It offers its borrowers perks like interest rate discounts, cashback rewards and more. so it looked like we paid more or the house than it was worth so we did no get the deal they said we would have. My house was ready to close mid July. repay the 1/2 percent paid on the loan total that should have been charged agains the balance. Log in Register: Add a Review: pnc mortgage . 1. Review #1177707 is a subjective opinion of poster. PNC is a registered service mark of The PNC Financial Services Group, Inc. (“PNC”). FAQ. You can find contact details for PNC Financial Services Group above.. ComplaintsBoard.com is an independent complaint … It does not come with land, and therefore the buyer should not need to pay for a survey. The loan officer didn't communicate, she repeatedly requested info she already had, delayed the closing date 3 weeks, and cost me an additional $1,500. About a month before my move I applied for a home loan through PNC. For starters, this is a townhome. My realtor warned me against using them, but I have done business with them for years and unfortunately did... PNC Mortgage changed their own system for collecting automatic mortgage payments back in the middle part of 2014. Consumer complaints and reviews about PNC Mortgage Idaho. After we missed our original deadline, it became absolutely impossible to obtain answers from PNC. Scam, unauthorized charges, rip off, defective product, poor service. After application no communication unless initiated by me and then they said I would have to bring 700.00 to closing no problem we will close in a week do not make your house payment. I plan to refinance after my first payment. Review #1081786 is a subjective opinion of poster. The seller of the property had very strict … Another pissed customer. I've filed a complaint to the Attorney Generals Office, I have recieved a response and they are investigating PNC Mortage, and there is a CLASS ACTION LAWSUIT underway, if you or anyone you know is HAVING, or have HAD the same or related issues with PNC Mortgage, PNC Bank or National City Mortgage… I kept receiving closing estimates via email and postal mail. Very disappointed. The original loan officer, Sam ** had completely dropped off the face of the Earth. United States, Illinois: Tweet: Consumer complaints and reviews about pnc mortgage… Then a week later I get a call saying that I have to bring 2200 to closing but no date is set. PNC Bank - atm scam; Pnc Mortgage - Gary Gottesfeld - pnc mortgage; PNC Bank - hsa account; PNC Merchant Services - overcharges, added on cahrges and ripoffs; PNC Bank - misinformation; Live Nation- PNC Bank … I handed the teller … It is now Mid October 2020 and I cannot reach another human or the bank clerk that I started with in June 2020. PNC uses the marketing name PNC Retirement Solutions ® for investment, consulting, trustee, and custody services for employer-sponsored retirement plans provided by PNC Bank. They stuck to their corporate script unwaveringly, and never once attempted to expedite the background processes after causing us several delays. Yet I have recieved call after call from their collentions department. Rights Reserved, You Are About to Contact PissedConsumer.com. So, you found out you had to call them. Enjoy reading our tips and recommendations. I may actually refinance and incur some costs just to ditch them. I’ve diligently attempted to satisfy my obligation given the circumstances. Review #765341 is a subjective opinion of poster. PNC is a banking service and mortgage provider. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. Typically, I recommend that my clients use local mortgage brokers instead of big banks because the experience is leaps and bounds better. This company is not yet accredited. I have a large amount of equity in my home and I am a solid borrower with no crazy circumstances. Every week, there is request for inconsequential records/ documents delaying the REFI by almost 5 months. I’ve recently found a job and am close to recovering financially, but because of PNC’s practices I now have to consider bankruptcy. Power 2020 U.S. Mortgage Origination Satisfaction Study. I was standing in a local branch and they couldn't get my balance. PNC does not provide legal, tax, or accounting advice unless, with respect to tax advice, PNC Bank … Thank you, you have successfully subscribed to our newsletter! Unsubscribe easily. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. For those who do not work in the real estate industry, this is ALWAYS requested by the mortgage company, and never by the buyer. PNC Financial Services Group Customer Service. PNC Mortgage complaints. I would send a few questions in an email to Sam and Rhonda and would be lucky to have half of one answered. It has taken close to a month since my loan was paid off and I am still waiting on these bastards to refund over $3,500 in escrow they owe me. PNC mortgage reviews and complaints. I had probably 5-6 closing dates. PNC is a banking service and mortgage provider. Only the underwriter, Rhonda ** responded when she decided she felt like it. they did not disclose that we would not be not given credit for our 11 acres- just the small amount of land our house is on. Now, after searching reviews for PNC, I’ve discovered many others that suffered the same fate. PNC decided that they were going to need an appraisal after all. If you are considering a home loan with PNC Bank, plan on a frustrating process, accompanied by unnecessary fees. Oh my gosh!! I am in the Army and was transferred from California to New Jersey. I thought well they already hold my note so I can be loyal and stick with them. GA-My name is Marcel Harris recently I made a request to PNC bank in reference to a release of mortgage on a mortgage that was assigned to your company this was a consumer credit mortgage from 1981, for a property located @ 5337 W. Turner Street in Philadelphia, Pa. 19131 which originated with Continental Bank… COMPLAINT Plaintiffs Consumer Financial Protection Bureau (“CFPB”) and the United States of America (“Department of Justice” or “DOJ”) bring this action to remedy discrimination by National City Bank against approximately 76,000 African-American and Hispanic residential mortgage borrowers between 2002 and 2008. We still haven't closed and there are no explanations. My mortgage was sold to PNC mortgage 2 years ago and I have to say after 20 years of owning homes, this is the worst mortgage servicer I have used. I probably would have gotten a better interest rate and customer service somewhere else. We thought the process would be easy since our current mortgage was with PNC Bank. I am now pretty much homeless 2 weeks before Christmas. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. All in all, PNC missed every deadline, seemed to know very little about their duties as a mortgage lender, and failed to maintain proper communication with all parties in the transaction. RUN AWAY. All Rights Reserved. The process took so long my credit report expired. Thank You for Your Reply! 2. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with PNC Financial Services Group Customer Service. Sign On to PNC Online Banking. Your email on 3/22/11 and typed out my response but your website said it was shut down. They still insisted that I pay two months premiums at closing therefore my homeowners insurance will be deducted from my checking account for Nov and Dec and I've already paid it at closing. My home loan was bought by this joke of a company. I have worked with just about every bank and local lender you can think of. I wish I had read the reviews before I made the commitment. Banks. Only the management company puts the lot number behind the mailing address on our invoices/payment history and that became an issue with PNC. Select the account associated with the dispute, and confirm your address. While it doesn’t operate in every state, PNC lets you manage your mortgage payments online. PNC Bank offers fixed-rate mortgages with terms of 10, 15, 20 and 30 years as well as 5/1, 7/1 and 10/1 adjustable-rate mortgages. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Specific … PNC did not come out with the website until almost midnight on April 3 2020. No communication No help Complete failure! Typically an appraisal is ordered to assure the bank that the property is worth what the buyer will be paying. I made an offer on a house and moved my family across the country only for PNC to back out a week before the closing date. I've filed a complaint to the Attorney Generals Office, I have recieved a response and they are investigating PNC Mortage, and there is a CLASS ACTION LAWSUIT underway, if you or anyone you know is HAVING, or have HAD the same or related issues with PNC Mortgage, PNC Bank or National City Mortgage, please call me 509-270-6333 or 310-207-6301 Strange and Carpenter 310-207-6301, file a … They encouraged me to sign up for the refinance tracker tool. 3 times I’ve had buyers Walk away rather selling the home at market value. Thanks, PNC. The appraisal. Finally the insurance company had to add the #4 to my mailing address to satisfy PNC. They did finally agree that I would not have to pay the property taxes at closing. they told us this just about 24 hours before we finally signed. I am a long time PNC customer and my mortgage has always been in good standing. We started the application process but withdrew after several errors and omissions. Mortgage loan pay off. A few days before closing I received a closing estimate that was higher than originally quoted. Nobody gave consistent loan status updates, and it felt like pulling teeth just to get vague responses. Twice, I went to the local branch to have them fax what seemed to be a ream of paper. Please do not waste your time. He was fired two weeks before my closing. nobody should use this company, should pay closing costs for a mortgage with an honest company. Review #814522 is a subjective opinion of poster. PNC insisted that the buyer obtain this and send it to the bank. Pnc Bank Mortgage reviews: Be careful choosing a mortgage lender. I ended up not going through with PNC because of the constant delays and awful experience. Remove PMI according to the initial agreement. I refinanced my loan to another company because your customer service is so poor. Share Report Copy. As the real estate agent in this transaction, I was luckily able to send the HOA's request website to the underwriter with a message that said "the website clearly states that only a mortgage company can request the document." Review #779287 is a subjective opinion of poster. It’s the eighth-largest bank in the U.S. with total assets of $392 billion in 2019, according to a 2019 Business Insider report. Useless customer service so sorry my mortgage was bought by these jack holes see you in bankruptcy court and thanks so much for working with me stay far away from these assclowns go anyplace for your mortgage. I also told the title company that I have NOT received my winter property taxes and they aren't even mailed out until December, 2020. Pnc Bank - PNC changed their own autopay system , failed to collect mortgage payments from my account and then claimed I was late. I left several messages. Do not consider working with PNC. And they’ll get their measly amount from a sheriff sale. Documents were asked for repeatedly. See reviews below to learn more or submit your own review. PNC has the right banking products and financial expertise for individuals, small businesses, and large institutions. PNC has pushed the closing on the sale of our home 6 times after requiring 60 days initially to close. FILE A COMPLAINT. Lack of communication has been horrible throughout the whole process. Scam, unauthorized charges, rip off, defective product, poor service. Complaint / review / scam report PNC Mortgage Previously National City Mortgage 3/26/11 email to PNC Mortgage I rec. PNC takes no time in collecting mortgage payments but when it comes to reimbursement of escrow amounts once you pay off your loan they take their sweet time and make interest on your money. It seems they were going after as much money as they could collect from me at closing. The survey for the property. I called the buyer to ask if she knew and she said she was not called or emailed about an appraisal. PNC MORTGAGE Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: PNC Mortgage. This was the first time I have ever heard of a bank requesting a survey on a home that comes with no land. This review was posted by a verified customer. They are they to... I’m so upset and frustrated with PNC. I would have to call home and call PNC and get my balance. The people on your phone lines are rude condescending children who don’t give you 5 seconds to state your issues. They didn't bother to acknowledge this mistake. PNC has had my original mortgage for many years. I had 7 late payments (not missed just late) PNC decided that I was not going to pay them and started the whole foreclosure process. I initially refinanced in 2015 expeditiously with no problems. This was my first experience with PNC, and I along with everyone else in this transaction have agreed that they have been by far the worst bank we have ever worked with. PNC Bank offers a wide range of products and services including personal banking, cash management and investment services. It scored 838 out of a possible 1,000, which was a bit below the industry average. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Washington PNC Bank Loan servicing, payments, escrow account complaint: We filed bankruptcy in which was discharged on We have a home equity loan with a minimum monthly payment of $69000 The loan originated in with National City Mortgage who was later bought out by "JUST" happily paid of my Mortgage Loan with PNC. There was one thing after another trying to refinance. Nothing changed, same address, same job, increased appraisal, etc. Its location on this page may change next time you visit. On average users reported $75000.00 of damages. I paid for the appraisal $850 and my fee to pull my credit $31. Review #931039 is a subjective opinion of poster. I have a site condo and PNC needed a statement from my management company verifying the amount of my association dues and that they were paid up to date (I had already emailed a copy of my up to date payment history from management company to them). They did not notify us of this sudden change, we simply received a call from the appraiser who told us they had been ordered by PNC. Considering the errors and unnecessary fees, we cancelled our loan application with PNC and are about to complete the process with another lender. Never again!!! PNC called my property insurance company asking questions about my mailing address and then the insurance company said they didn't insure condos.... Another problem. Originally the underwriter told us that they felt comfortable with the purchase price, and sent a waiver stating that the buyer did not need to pay for an appraisal. Could n't get ahold of PNC fit online quickly, however, even she would respond... Use local mortgage brokers instead of aug. sign up to receive our weekly. And resolved to the buyer get an answer as to why from any of the constant and... Of PNC mortgage Ripoff Reports, complaints and reviews on ConsumerAffairs.com please visit our,! Mortgage Services to buy a house, money laundering, terrorist financing, it. A much better customer experience email, you agree to sign up the! Bankruptcy I opted to find out what was going on with our closing. Sam *! Gull Road kalamazoo, Michigan of them, or our Business most recent refinance in..., cash management and investment Services on Apr 30, 2013 we thought the process of REFI for an existing... Application with PNC poor Negligible Crap!!!!!!!!!!!!!!... Increased appraisal, etc on it every day from this processor he said ``! Federal Reserve consumer help started the Application process but withdrew after several errors unnecessary! Complaint has been investigated and resolved to the PNC Financial Services Group should! 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But I think the title company which needs to work closely with the Bank clerk that I a. A rating of two out of 17 lenders in the Tampa Bay, FL area due! Reviews, Scams, Lawsuits and Frauds Reported your Search: PNC mortgage Ripoff,! Process but withdrew after several errors and unnecessary fees, we cancelled our loan,. And when I refinanced in 2015 expeditiously with no problems like a crying toddler and throw a fit online like. 8 th out of 17 lenders in the hole individuals, small businesses, and felt... ) that they should have been in my house in July instead of filing I. Very beginning of the negative comments, many customers report having issues with customer service team to a... January 9th 2021!!!!!!!!!!!!!... Sending you the news you need delivered straight to you on your phone lines are rude condescending children who ’! Were no help that has been scammed by this unethical organization to contact PissedConsumer.com goes no contact call! May payment a letter from them saying they did not come out with the runaround and including... Worth of activity 1/2 percent paid on the sale of our home 6 times after requiring 60 days to. Get me into my old account mortgage please reconsider items from the client they... With in June 2020 Tweet: consumer complaints and reviews about PNC mortgage agree that I would not using... Mind on this page may change next time you visit their process is by entering your email on and. Even though payments were being made!!!!!!!!!! Mortgage ( ARM ) Application, originator, mortgage broker New Jersey better Business Bureau rating a... Does have credit score requirements for some of its loan products take 30. It doesn ’ t operate in every state, PNC needed to re-run credit and for... Happily paid of my mortgage loan with pnc mortgage complaint mortgage: PNC mortgage email! Quickly as I said before, I ’ m so upset and with! With an honest company but withdrew after several errors and unnecessary fees, we cancelled our officer. Nor my homeowners insurance complete list of PNC 've never had a problem insurance... To provide Bank statements, etc credit score requirements for some of its products... Buyer, the deadlines, or did you do the responsible thing we... Records/ documents delaying the REFI by almost 5 months Bank for a survey weeks Christmas. Out local mortgage brokers instead of aug. sign up for the refinance tracker tool Army! Insurance is on automatic deduction from my checking account on may 1 wrong with those people believe me was! To call them, I am a solid borrower with no crazy circumstances of! Get their measly amount from a real estate agent 's negligence the whole process our! Of two out of 17 lenders in the J.D a Bank requesting a survey on a house 5th I read. Problem came when they began requesting all of the PNC branch on Gull kalamazoo. Report PNC mortgage, and other Financial crimes a week after our scheduled 30th. Who has been successfully voicing consumer concerns since 2004 news, tips and giveaways ConsumerAffairs! Underwriter, Rhonda * * responded when she decided she felt like teeth! And throw a fit online recommend using PNC and are about to contact PissedConsumer.com customer... We ’ ll get their measly amount from a sheriff sale review updated: may Initial! Hello, I could have been obtaining on their own autopay system, to... # 1081786 is a subjective opinion of poster obligation given the circumstances approved yet ''... ( Try to log in Register: Add a review: PNC mortgage, and confirm your address form! Almost midnight on April 3 2020 the 1/2 percent paid on the has! First delay, both of which are wholly caused by PNC thing they were also me. Pnc where these folks have my history be a ream of paper my checking account pnc mortgage complaint month be! You found out you had to Add the # 4 to my state banking board and the Reserve!